Senior Commercial Manager- Content & Digital Services

Senior Commercial Manager- Content & Digital Services

Reporting to the Tribe Lead- Digital Services, this role will be responsible for the overall commercial strategy for Digital Services and content, through the development and execution of strategies to increase a company’s customer base, revenue, and user retention for content and digital services. The role holder will lead cross-functional teams, collaborating with marketing, sales, and product teams, and using data analysis to identify and test new growth opportunities across the entire customer lifecycle

•Strategy and leadership: Define and implement Content growth strategies, set ambitious goals, and lead cross-functional teams to achieve them.
• Commercial Strategy Development: Designing and executing comprehensive strategies to achieve sustainable Content Business growth and market leadership including deploying appropriate commercial models and pricing strategies for the different segments.
• Sales and Marketing Leadership: Overseeing all sales, marketing, and business development operations, including go-to-market (GTM) initiatives and brand positioning.
• Partner Relationship Management: Building and maintaining strong, and profitable long-term relationships with key partners,
• Customer acquisition and retention: Drive user acquisition through various marketing channels and work to improve customer retention and lifetime value as well as strong understanding of customer behaviours and needs
• Data analysis and optimization: Use data analytics to understand user behaviour, analyze performance metrics, and identify opportunities for improvement across the conversion funnel on digital and social platforms
• Experimentation: Foster a culture of experimentation to test new ideas, strategies, and tactics for growth.
• Cross-functional collaboration: Work closely with product, marketing, sales, and other teams to align growth initiatives with overall business objectives.
• Budget management and Revenue Management: Manage the growth marketing budget and allocate resources to different initiatives based on potential ROI.  Setting financial targets, managing commercial budgets, developing pricing strategies, and ensuring profitable growth.
• Creativity and innovation: Ability to find creative solutions and new ways to grow markets.
• Performance Monitoring: Establishing and tracking key performance indicators (KPIs) and providing regular reports to the executive team and the board of directors.
• Technical skills: Familiarity with analytics tools, CRM platforms, and other growth-related software is crucial.
• Team Leadership: Leading, mentoring, and scaling high-performing commercial teams and fostering a collaborative, performance-driven culture.
Health and Safety
• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions

• A bachelor’s degree in business administration, marketing, finance, or a related field; an MBA or advanced degree is often preferred.
• Extensive experience in Content Business and 8 years plus in senior commercial or sales leadership roles, with a proven track record of driving significant revenue growth
• Profit & Loss responsibility experience
• Experience in preparation of budgets and forecasts in a large company
• Financial modelling experience, preferably in Excel

How to Apply
If you are up to the challenge and possess the required qualifications and experience, update your candidate profile on the recruitment portal and click Apply. Attach your updated resume.