Business Process Re-Engineering analyst (BPR)

BUSINESS PROCESS RE-ENGINEERING (BPR) ANALYST-BRPA2025/11/29 REPORTING TO: BUSINESS PROCESS RE-ENGINEERING

Job Purpose: The BPR Analyst will play a pivotal role in leading and executing process re-engineering initiatives across the bank. This role involves working closely with various business units to map, assess, and redesign processes to drive operational efficiency, enhance customer satisfaction, and ensure compliance with regulatory standards. The BPR Analyst will also be responsible for implementing process improvements, supporting digitization and automation efforts, and ensuring effective change management across the organization.

Key Responsibilities:

1. Process Mapping and Assessment:
   • Engage with business leaders and colleagues to map and assess current business processes and ways of working.
   • Identify process improvements using Lean principles, Six Sigma, and industry best
   • Ensure processes align with regulatory and legal

2.       Process Redesign and Improvement:

• Redesign processes and ways of working to enhance efficiency and
• Identify interdependencies between teams to ensure end-to-end
• Collaborating with processes leads to ensure ownership and accountability for redesigned
• Implement, monitor, and report on process

3.       Documentation and Requirements Gathering:

• Develop process maps, flow diagrams, and related documentation for redesigned
• Document business requirements to support the creation of IT functional specifications, where

4.       Risk Management:

• Ensure proper systems are in place to effectively manage AML/CFT risks at the operational

5.       Collaboration with IT and System Developers:

• Work with system developers to ensure that systems align with optimized business
• Ensure both business and technical suitability of process

6.       Training and Implementation Support:

• Develop training materials and support the implementation of process
• Facilitate training sessions to ensure smooth adoption of new

7.       Continuous Improvement and Process Control:

• Develop and implement process controls, data collection mechanisms, and reporting
• Establish tools and frameworks to enable continuous
• Support process owners in adopting and maintaining process

8.       Stakeholder Management:

• Manage relationships and communications with key stakeholders across the
• Build trust and maintain buy-in for process re-engineering

9.       Additional Responsibilities:

• Perform any other official duties as allocated by management from time to

The Person:

The ideal candidate must possess the following:

Qualifications/Experience:

• Bachelor’s degree in business administration, Engineering, IT, or a related
• Certification in Lean, Six Sigma, or related process improvement methodologies is a
• Experience in business process re-engineering or a similar role is a
• Strong analytical skills with the ability to document and redesign complex
• Excellent communication and stakeholder management
• Experience in Office 365 Power Automate/Power App is a plus

Competencies/Attributes:

• Process mapping and
• Risk management and compliance
• Collaboration and
• Change management and implementation
• Continuous improvement

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 10th December 2025.

Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.

“We are an equal opportunity employer”